PRIVACY POLICY & COOKIES

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THE PRIVACY AND COOKIES POLICY
OF THE ONLINE SHOP: WWW.SKILSPO.COM

1. The scope of the Privacy and cookies Policy

The data administrator UNIQ SPORT SP. Z O.O., principal place of business: Warsaw 04-620, ul. VI Poprzeczna 23, tax identification number NIP: 9522193072, statistical number REGON: 382369551 (hereinafter referred to as "Administrator", "we" or "us").

We are committed to behave lawfully when it comes to collecting, using and protecting personal data. We want you to be sure that your data is safe with us and also fully understand how we use it to offer you better and more personalized services. That is why we have formulated the Privacy and cookies policy (hereinafter referred to as "Policy"), which:

- defines the types of personal data that we collect;

- explains how and why we collect and use your personal information;

- explains in which case and why we can share your personal information with other organizations;

- explains the rights and choices you have regarding your personal information.

As long as the range of our products and services we offer is concerned, we want you to clearly understand what this Policy covers. The Policy applies to you if you use our products and services (hereinafter referred to as "our Services"). Using our Services means:

- Creating an account on our Website and using our Services offered as part of its functionality;

- Obtaining our products by buying them: by telephone, online or otherwise via any of our websites (hereinafter referred to as "our Websites") or mobile applications (referred to as "our mobile applications") on which this document is published;

- This Policy also applies to you if you contact us or we contact you regarding our Services.

On our Websites or mobile applications you may find links which lead to websites coordinated by other entities that have their own rules of Privacy Policy and in this way explain how they use personal information. In such a case, please read the terms of Privacy Policy present on a certain website carefully, before providing any personal data to them, because we do not accept any liability for the websites coordinated by other entities.

2. Personal data which we collect

This section contains information concerning your personal data that can be gathered by us during your usage of our Services, as well as the personal data we may be given from other sources.

By registering to our Services, you may provide us with:

  • Your personal data, including: postal address, e-mail address, telephone number and date of birth;
  • Account login details, such as the username and password you have chosen.

If you buy from us online, browse our websites or use our mobile applications, we can collect:

  • Information on your online shopping (for example, what you bought, when and where you bought and how you paid for it);
  • Information on how you view our Websites and mobile applications as well as information about your clicking on one of our advertisements (including websites of other organisations);
  • Information on any devices that you use to access our Services (including the brand, model and operating system, IP address, browser type and identifiers of mobile devices).

If you use coupons or vouchers we can collect:

  • Information on how and when you use coupons or vouchers.

If you contact us or we contact you, or if you take part in promotions, contests, surveys or surveys organized by us about our Services, we may collect:

  • Personal information that you provide about yourself, every time you contact us in about our Services (for example, your name and surname, username, contact details, login), either by phone, e-mail or mail or while talking to us via social media;
  • Detailed information about e-mails and other digital messages that we send to you, along with any links you click on;
  • Information about your opinions given in the customer satisfaction surveys.

3. Other sources of personal data

We may also use personal data we obtain from other sources such as: companies which specialise in providing information, our business partners and public records. This type of personal data helps us, among others, to:

  • review and improve the accuracy of the data we already have;
  • improve and measure the effectiveness of our marketing communications, including online advertising.

4. How and why we use personal data

The table below shows in detail how and why we use personal data:

We use personal data to:

This means that processing your personal data enables us to:

Why do we process your personal data in this way?

Legal basis

To ensure the accessibility of our Services

manage the Account you created on our Website

We have to process your personal data in order to: manage your User Account; provide you with products and services you want to buy; help you with ordering and returning goods.

The necessity to perform the contract

process your orders and returns.

When we process:

- purchase and transactions data;

- contact details;

- information from the user's profile;

- delivery / reception data.

Without this information, we will not be able to provide you with our products nor services.

Legally justifiable purpose

 

 

 

The data is processed after completing the order for the purposes of after-sales service.

To manage and improve our daily business operations

Manage and improve our Websites and mobile applications.

We use cookies and other tools on our Websites and mobile applications, because we want to improve the quality of customer service.

Legally justifiable purpose

 

Some cookies are necessary, so you should not disable them if you want to use all the functions available on our Websites and mobile applications. You can disable other cookies, but it may influence the impression you get from using our Websites. For more information about cookies and the way in which you can disable them, please go to the section Cookies and other tools.

Develop and improve our offer of products, services, know-how and the way in which we contact you.

We rely on the use of personal data to conduct market research, as well as to improve our information systems (including security), our products and services. Thanks to this, we can serve you better. 

 

Detect frauds and other crimes and prevent them.

It is important that we monitor our Services in the context of detecting and preventing fraud and other crimes as well as misuse of services. This will help us ensure that you can safely use our Services.

 

Personalise our Services according to your expectations

Analyze your browsing and shopping habits to better understand you as our user and customer as well as provide you with personalized offers and services. 

Reviewing your habits and orders allows us to personalize our offers and services. This will help us meet your needs.

Legally justifiable purpose

Send appropriate marketing messages (including e-mail, traditional mail or online advertising) regarding our products and services and the services of our suppliers and partners. In relation with this, the online advertising can be displayed on our Websites and on the websites of third parties and other online media channels. We can also measure the effectiveness of our marketing messages and the messages of  our suppliers and business partners.

We want to be sure that we provide marketing communication, including online advertising, which is right for your interests. To achieve this, we measure your reactions to marketing communication related to the products and services we offer, which allows us to offer you products and services that better meet your needs.

For most marketing messages, we rely on your consent, but there are situations in which it is in our legally justifiable purpose.

You can change your marketing choices, both when registering with us, as well as at any time after that.

 

 

You also have a choice when it comes to online advertising. In the further part of the Policy, we present the options you can choose for cookies and the way you can control your preferences for behavioral online actions. 

 

Contact and interact with you 

Contact you regarding our Services - i.e. via telephone, e-mail or mail, or by answering posts you wrote to us on social media. 

We want to serve you best, so we use personal information to provide explanations or help in response to your contact with us.

Legally justifiable purpose

We need to process your personal information so that we can manage the promotions and contests in which you decide to participate.

We conduct market research to improve our Services. However, if we contact you about this matter, you do not need to take part in the study. If you tell us that you do not want us to contact with you to explore the market, we will respect this choice. This will not affect your ability to use our Services.

We can also manage promotions and contests in which you participate, including those we do with our suppliers and business partners.

 

We also invite customers to participate in customer satisfaction surveys and other market research conducted by us and other organizations acting on our behalf.

 

 

5. Our legally justifiable purposes concerning the use of your personal data

The above mentioned "legally justifiable purposes" on which the use of personal data is based, are:

  •        handling the needs of our clients, including providing them with our products and services;
  •        promoting and marketing our products and services;
  •        account servicing (for example an online shopping account), complaint management and resolution of any disputes;
  •        getting to know our clients, including their browsing patterns, behaviour, as well as their preferences;
  •        protection and support for our activities, co-workers, clients and co-owners;
  •        testing and developing new products and services, as well as improving existing ones;
  •       legal / regulatory requirements.

6. How and why do we share personal data with our business partners and service providers?

In this part of the document we want to explain how and why we share personal data with business partners and service providers. When we do this, they are always required to obey the security laws ? they are forbidden to use personal data for their own marketing goals.

Business partners

We work with many business partners who sell their products through our services.

While doing so, we only share personal information that allows our business partners to provide services. For example, when you make purchases through our Website, we may share your name and contact details with our trading partner so that they can deliver selected products.

Service providers

We work with carefully selected service providers who perform specific functions on our behalf. These include, for example, companies that help us provide: customer services, technology services, storage and coordination of data, payment processing and delivery of orders. We provide only those personal data that enable our suppliers to provide these services.

Some of the service providers we work with support online media channels as part of which they place relevant advertisements for our products and services, as well as for our service providers and our business partners. For example, you can see an advert about our products and services when you use a specific social media or watch Internet TV.

7. How and why we share personal data with other entities? 

We may share personal data with other organizations when:

- the law or public body says that we must provide personal data;

- we need to disclose personal information in order to determine, enforce or defend our rights (including the transfer of personal data to others to prevent fraud and reduce credit risk);

- we share them to the organization we sell or transfer (or negotiate for the sale or transfer) any of our rights or obligations under any contract that we may have with you. If the transfer or sale is successful, the entity that receives your personal information may use your personal information in the same way as we do;

- we do it to all legal successors related to our business. 

8. How do we protect your personal data?

We know the importance of adequate security and management of personal data. This section shows selected measures we have introduced to meet this requirement. To ensure the security of your data, we use computer security, such as:

- we limit access to the data only for employees who need it to perform their official duties;

- we enforce physical, electronic and procedural safeguards related to the collection, storage and disclosure of personal data;

- we introduce physical controls of access to our buildings and files;

- we install firewalls and data encryption during transmission using the Secure Sockets Layer (SSL) protocol.

However, despite taking appropriate technical and organizational measures to protect personal data, we can not guarantee the security of any personal data sent via the Internet to us.

Personal data that we collect from you may be transferred and stored outside of the European Economic Area ("EEA"). They can also be processed by companies operating outside the EEA that work for us or for one of our service providers. If we share your data with these entities, we ensure that we respect your privacy rights in accordance with this Policy. The most common way in which we do this is to enter a specific type of contract (more information on the topic can be found here: https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside -eu_en) or through an approved program, such as the Privacy Shield: https://www.privacyshield.gov/welcome.

9. How long do we process personal data?

We will not store your personal data longer than we need to. The period of storing data depends on:

a)     (above all) the reason for which they have been stored;

b)    How long ago did we obtained them;

c)     The existence of any legal basis according to which we should store them;

d)    The fact if we need data to protect your or our interest.

10. Possibility of choice in the matter of receiving marketing messages and participating in market research

We will send you relevant offers and information about our products and services in many ways, including email, but only if you have previously agreed to receive such marketing information.

At the time of registration, we will ask you if you want to receive marketing messages. At any time you will be able to change your choice of marketing preferences via the settings panel as part of your user account, by telephone +48 601 404 790 or in writing at ul. Junaków 4, 04-860 Warsaw.

We would also like to hear your opinion that will help us improve our Services, so it may happen that we will contact you to conduct market research. You will always have the choice whether to take part in our market research or not.

11. How do we use cookies?

"Cookies" are IT data - in particular text files - which are placed by our Website during each visit to the User's end device, which allows our websites to remember the User's computer or device and serves several purposes. The entity that places cookies on the Website User's end device and obtains access to them is the Administrator. The Website Server automatically records information sent by the User's browser while displaying the website. Server logs can contain information such as network request, IP address, browser type and language, date and time of sending the request. This information allows us to improve the quality of our Services by identifying and storing your preferences and tracking trends, such as the ways in which our websites are searched.

On our websites we use several types of cookies files which serve different purposes:

EFFECT (PURPOSE)

CHARACTERISTICS

TYPE

Efficiency

§  compatibility (i.e. identification of the browser type)

Session type -> cookies are deleted when the browser is closed

 

§  optimization (i.e. measuring the loading time of Website content);

 

Increased security

§  checking if the User's device is logged in securely throughout their visit to the Website;

Session type -> cookies are deleted when the browser is closed

Preferences remembered

§  improving the Website's operation, i.e. by using personalized content, greeting or remembering the chosen language;

Session type -> cookies are deleted when the browser is closed

The analysis of the Service usage

§  collecting data on, among others, the total number of visits to the Website or references made to it;

Constant type -> cookies deleted after a long time without using the Website

Users' feedback

§  not displaying one-off notifications after passing the User to the next subpage of the Website;

Session type -> cookies are deleted when the browser is closed 

 

§  not displaying periodic notifications for a defined amount of time;

Constant type -> cookies deleted after a long time without using the Website

Plugs / widgets

§  sharing the content of the Website on social media platforms;

Constant type -> cookies deleted after a long time without using the Website

 

§  recording user interactions on the Website (i.e. by using the number of shares count);

 

Sending appropriate marketing messages (in particular, online advertisements) 

§  providing you with online advertising, which in our opinion is most important to you on our websites and websites of other entities;

Constant type -> cookies deleted after a long time without using the Website

Measuring the effectiveness of our marketing messages (including online advertisements)

§  measuring the effectiveness of our online advertising campaigns and messages sent via e-mail; 

Constant type -> cookies deleted after a long time without using the Website

§  controlling the number of ad impressions.

Cookies placed on the Website User's end device may also be used by third parties in order to offer users additional functionalities. Using the above tools or widgets may result in the collection of cookies on users' devices in order to facilitate the use of these services and to ensure that user interaction is displayed correctly on our websites.

12. Cookies and your choice concerning them

Although most web browsers automatically allow cookies to be placed on your computer, the User may prohibit the use of cookies, which will make them anonymous. In this case, please note that by not agreeing to the placement of cookies, the user will not be able to fully use all the functions of the Website. In order to configure the options of your device in terms of agreeing to save cookies and determine the scope of saved cookies, the User can change the settings of the web browser used (in most cases, this option can be found in the Tools or Browser Preferences menu). 

Please be advised that if you do not change your cookie settings, it means that cookies will be placed in the User's end device. In this case, our Services may store information on the User's end device and access this information.

Information on the management of cookies in individual browsers can be found on pages dedicated to particular browsers:

For more information about the management of cookies, please go to: http://allaboutcookies.org

13. The right to access data

You are entitled to inspect your personal data stored by us.

14. Other rights of entities whose data is processed

When it comes to your personal data, you have also: 

14.1.   The right to correct the data

If you feel we have inaccurate or missing information about you, let us know and we will correct it.

14.2.    The right to object

General objection - we will consider your claim of objection concerning the use of your personal data. If your rights outweigh our interests in the use of your personal data, then at your request we will either restrict their processing (see section 14.3 below) or delete them (see section 14.4 below).

Objection to direct marketing - in the event of such an objection, we will no longer use your personal data for direct marketing purposes. As a result of this and in the event that we do not have any other legal basis for their use, the processing of your personal data will be suspended within 30 days.

14.3.   The right to limit data processing

There are several cases when you can limit the use of personal data, including:

- when you have made a general objection (mentioned in item 14.2 above);

- when you question the accuracy of personal data that we store;

- when we used your personal data unlawfully, but you do not want us to remove it.

14.4.   The right to delete personal data

There are several cases in which you can ask us to delete your personal data, including:

- when we no longer need to store your personal data;

- you have successfully submitted general objection (mentioned in item 14.2 above);

- you have withdrawn your consent to the use of your personal data (and we have no other reason to use them);

- we have unlawfully processed your personal data.

14.5.    The right to transfer data

If you would like to receive a copy of the personal information we hold about you, please contact us via the address: hi@skilspo.com

14.6.   The right to complain to the supervisory body

We would like to be able to resolve any of your requests and comments, but you also have the right to submit a complaint directly to the local supervisory authority (if you believe we are processing your personal data unlawfully).

14.7.   More information about your data protection rights

The website of the President of the Office for Personal Data Protection regarding data protection contains more detailed information on your personal data protection rights mentioned above. If you would like to talk to us more about these rights in more detail, please use the section below in which we will inform you "how to contact us".

15. How to contact us

If you have questions about how to collect, store and use personal information, contact us:

Phone:     +48 730 805 077

E-mail:     hi@skilspo.com

Mail:         ul. VI Poprzeczna 23, 04-620 Warsaw

 

The policy has recently been updated: 24/03/2019r.


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